Skip to main content
U.S. flag

An official website of the United States government

FirstNet Provides Continuity for Washington D.C. Emergency Call Center During Pandemic

When the COVID-19 pandemic struck our Nation, first responders began to face a new set of challenges that changed operations for many public safety agencies and call centers. The District of Columbia’s emergency communications center, the Office of Unified Communications, quickly made accommodations to support remote call taking to keep call takers safe while continuing to be a one-stop shop for emergency communications in the Nation’s capital.