John Hunt

9-1-1/Emergency Communications
Subject Matter Expert

John Hunt

Office: 202-430-2168

As a 9-1-1 telecommunicator, you know that speed is of the essence. The faster you can deliver accurate, robust information to on-scene responders, the safer our communities are. FirstNet provides our nation’s emergency communicators with a secure, reliable broadband connection to communicate with both the public and emergency responders.

Always-on connection, priority and preemption, innovative tools

As the first touchpoint during an emergency, you need a network you can count on to relay information to first responders in the field. FirstNet provides a reliable network that includes priority, preemption, and quality of service — key features that ensure your communications are heard, even when networks are congested. The FirstNet network also enables you to:

  • Quickly and reliably connect to other agencies and jurisdictions, as well as first responders in the field, as an emergency unfolds.
  • Track assets and personnel and have the ability to “uplift” all users, including extended primary users, to a higher priority status when needed.
  • Stream high-volume data — including videos, photos, and texts — to and from your Public Safety Answering Point (PSAP) or Emergency Communications Center (ECC) to the field.
  • Access 72 FirstNet-dedicated network ground deployable assets, available at no cost to FirstNet subscribers, which can be used to reestablish your PSAP or ECC during a disaster that destroys existing infrastructure, plus three flying Cells on Wings and an aerostat (or blimp).


For public safety, by public safety

Through a robust consultation effort, the First Responder Network Authority works with the 9-1-1/emergency communications community to ensure the FirstNet network meets your needs.