9-1-1/Emergency Communications Subject Matter Expert
The 9-1-1/Emergency Communications Take
Sign up to hear directly from our subject matter expert in a quarterly dive deep into public safety boardband topics important to 9-1-1/Emergency Communications.
SIGN UP9-1-1/Emergency Communications Resources
FirstNet Operations ManualThe FirstNet Operations Manual is a comprehensive, user-friendly reference designed for all disciplines of public safety — including emergency management, law enforcement, fire services, emergency medical services, and 9-1-1/emergency communications. The manual provides an overview of the FirstNet tools, technologies, and solutions available and is designed to help public safety agencies integrate FirstNet into operations. Whether you work in the field, coordinate from an Emergency Operation Center, or manage a Public Safety Answering Point, pick up this reference for relevant, actionable information to help you get the most out of FirstNet.
FirstNet for 911 TelecommunicatorsDownload this quick summary on how the FirstNet Authority supports 9-1-1 telecommunicators.
As a 9-1-1 Telecommunicator, you know that speed is of the essence. The faster you can deliver accurate, robust information to on-scene responders, the safer our communities are. FirstNet provides our nation’s emergency communicators with a secure, reliable broadband connection to communicate with both the public and first responders.
Always-on connection, priority and preemption, innovative tools
As the first touchpoint during an emergency, you need a network you can count on to relay information to first responders in the field. FirstNet provides a reliable network that includes priority, preemption, and quality of service—key features that ensure your communications are heard, even when networks are congested. The FirstNet network also enables you to:
- Quickly and reliably connect to first responders in the field and other agencies and jurisdictions, as an emergency unfolds.
- Track assets and personnel.
- Have the ability to “uplift” all users, including extended primary users, to a higher priority status when needed.
- Stream high-volume data—including videos, photos, and texts—to and from your Public Safety Answering Point (PSAP) or Emergency Communications Center (ECC) to the field.
- Access 150+ FirstNet-dedicated network deployable assets, available at no cost to FirstNet subscribers, which can be used to reestablish a network connection to your ECC during a disaster that destroys existing infrastructure.
For public safety, by public safety
Through a robust consultation effort, the First Responder Network Authority works with the 9-1-1/emergency communications community to ensure the FirstNet network meets your needs.
