Situational Awareness

When an eight-year-old boy went missing in Michigan's sprawling Porcupine Mountains, an extensive search and rescue operation was initiated. Darian Reed, President of Superior Search and Rescue, shared that broadband and data service support from FirstNet was pivotal in successfully and safely recovering the child.

FirstNet is an important resource for emergency managers, whether during disasters, everyday operations, or large planned events. FirstNet’s unique public safety features help emergency managers be more prepared, increase situational awareness, and better track assets and people. For better response and operations, emergency managers should know these five things about FirstNet.

The CommanDING Tech prize challenge explored ways to improve the quality of incident command dashboards. Participants worked to create a solution that would help commanding officers visualize actionable information, without overloading them with unnecessary data. The challenge—hosted by the National Institute of Standards and Technology’s (NIST) Public Safety Communications Research Division and judged by FirstNet Authority staff—produced four winning solutions.

In Charles County, Maryland, the school district has adopted FirstNet’s secure and dependable network to ensure communication during emergency and day-to-day situations. The school district has also integrated the use of drones into their school security plans, enhancing situational awareness for responders so they can more efficiently respond to emergencies.

The Burleson County’s Sheriff’s Office is safeguarding their community using innovative technologies, like drones that enhance situational awareness in their rural part of Texas.

FirstNet is supporting public safety officials by providing coverage with deployable communication assets as they respond to flooding across eastern Kentucky.

New FirstNet network cell sites in Oneida County, New York are giving first responders and residents access to reliable wireless service.

School buses in Hopkins County, Kentucky turned to FirstNet to replace their CB radios with an upgraded communication system.

Cinco De Mayo celebrations in San Jose, California, bring in large crowds every year and first responders depend on FirstNet to avoid communication challenges during the festivities.

Emergency management thrives on good communications. One FirstNet tool that aids communications is push-to-talk on hand-held mobile devices. Push-to-talk capabilities over FirstNet deliver better situational awareness for responders in the field and in the emergency operations.

Broadband infrastructure remains limited in rural communities, making it difficult for local public safety to stay connected and respond quickly to emergencies. In Shade Gap, Pennsylvania, this has meant dropped 9-1-1 calls and significant communications challenges for the mountainous area. With the launch of a new FirstNet cell site in Shade Gap, local first responders now have access to high-speed, reliable cellular connectivity that is enhancing public safety for residents and visitors.

Hyannis, Massachusetts, serves as the economic and transportation hub for Cape Cod and as a major tourist destination in the summer months. As the town’s population ebbs and swells throughout the year, the Hyannis Fire Department faces communication challenges. Whether on land or at sea, FirstNet provides personnel with a reliable connection to the information they need to make critical decisions.

Situated on the southern part of Cape Cod in Massachusetts, Hyannis is an economic and transportation hub and a major tourist destination in the summer months. The Hyannis Fire Department responds to fire, medical, and water rescue calls across nine square miles on the cape. As the town’s population ebbs and swells throughout the year, the fire department faces communication challenges. Whether on land or at sea, FirstNet provides personnel with a reliable connection to the information they need to make critical decisions. Learn more: https://firstnet.gov/newsroom/blog/land-and-sea-firstnet-supporting-hyannis-fire-cape

From missing person searches to HAZMAT incidents and holiday celebrations, first responders in Kentucky, North Carolina, and Texas use drone technology to gather critical situational awareness during emergencies and planned events. With FirstNet, footage from the drones can be streamed seamlessly back to decision makers on the ground.

The “Monster Mile” at Dover Motor Speedway can be as tough on communications as it is on drivers. With more than a dozen public safety partners supporting races and the Firefly Music Festival, reliable connectivity is critical. FirstNet is ensuring responders can communicate and share information to keep visitors safe.

In St. Augustine, Florida, public safety officials navigate obstacles ranging from antiquated infrastructure causing connectivity issues to saturated networks due to tourism and special events. With the adoption of FirstNet, the police department, fire department, and other city agencies are using the network to reliably communicate throughout the oldest city in the country.

Fire departments around the country are investing in drone technology to keep firefighters safe. Division Chief Dan Cremeans of the Durham Fire Department in North Carolina explained how their drone program helped keep firefighters safe as they battled a fire at a fertilizer plant containing hundreds of tons of highly flammable chemicals.

Nlets – the International Justice and Public Safety Network is an international, not-for-profit corporation owned and managed by the 50 states and 5 U.S. territories. Since its establishment, Nlets has served the law enforcement community by enabling state, local, and federal law enforcement agencies to exchange and access public safety information. As a member of the Public Safety Advisory Committee, Nlets provides critical input related to criminal justice information sharing and secure data exchange.

Jeff Pierce has served for decades as South Dakota’s statewide interoperability coordinator and engineering manager for the Bureau of Information and Telecommunications. On the brink of retirement, Pierce shares his vantage point looking at the past, present, and future of public safety communications. No matter where Pierce looks, he sees interoperability as the key to effective public safety communications.

How do FirstNet’s Z-Axis and Push-To-Talk work in real-life scenarios? The FirstNet Authority partnered with the Major County Sheriffs of America to conduct a technology trial of these capabilities. By putting the technology into the hands of officers on the job, we can evaluate its real-world usability, discover any adjustments needed, and plan for future upgrades.