Tennessee integrated FirstNet into its statewide public safety radio system, the Tennessee Advanced Communications Network (TACN), to provide redundant, resilient communications for first responders. From tornados that destroyed radio infrastructure to a daring flood rescue during Hurricane Helene, FirstNet provided the coverage to keep responders connected in crucial moments.

Executive Director Pokey Harris of North Carolina 9-1-1 Board explains how 9-1-1 call centers in the state remained connected during Hurricane Helene thanks to the statewide ESInet (Emergency Services IP Network), a uniformed enhanced 9-1-1 system fully equipped with FirstNet. When a call center lost connectivity, calls were rerouted, and 9-1-1 services were maintained through the statewide ESInet. Pre-planning and coordination ensured lifesaving connections, even during mass destruction and overwhelming conditions.