Executive Director Pokey Harris of North Carolina 9-1-1 Board explains how 9-1-1 call centers in the state remained connected during Hurricane Helene thanks to the statewide ESInet (Emergency Services IP Network), a uniformed enhanced 9-1-1 system fully equipped with FirstNet. When a call center lost connectivity, calls were rerouted, and 9-1-1 services were maintained through the statewide ESInet. Pre-planning and coordination ensured lifesaving connections, even during mass destruction and overwhelming conditions. 

FirstNet Authority Board Member and Sheriff of Walton County, Florida Michael Adkinson has extensive experience facing hurricanes and other challenges throughout his public safety career, including the impact of losing regional communication. Hear more about his unique experiences and the strengths he brings to the FirstNet Authority Board.