Interoperability

The National Council of Statewide Interoperability Coordinators (NCSWIC) is comprised of state leaders from the 56 states and territories who work to advance communications resiliency and interoperability for emergency response providers across the nation. Through its participation on the Public Safety Advisory Committee, the NCSWIC has helped make FirstNet more accessible to responders while also improving their ability to collaborate and exchange information more efficiently.

In Wisconsin, Winnebago County has adopted FirstNet, a broadband communication network dedicated to first responder use. The FirstNet network will help improve the county’s communication capabilities and public safety services across its departments, including the Sherriff’s Office. With this initiative in place, the county is now equipped with cutting-edge tools, a secure network, and guaranteed priority access to help streamline their operations.

Macon Bibb County, Georgia is redefining they way it prepares for disasters and major events each day. Spencer Hawkins, Emergency Management Director for the Macon-Bibb County government discusses the county’s plans for facing all types of issues including hurricanes, tornadoes, flooding, and other major weather events. The Emergency Management team also works tirelessly to ensure all stakeholders in the area work on integrated communications when they approach disasters including local law enforcement, fire, emergency medical services, and secondary users like public works.

Tennessee is upgrading its 9-1-1 network and leading the nation by instituting FirstNet as backup for every primary public safety answering point or PSAP. Curtis Sutton, Executive Director of the Tennessee Emergency Communications Board, discusses the lessons learned, the benefits of FirstNet, and the future of 9-1-1 in Tennessee.

In March 2022, a fire broke out near the Table Mesa neighborhood in Boulder, Colorado, close to the National Center for Atmospheric Research (NCAR) Facility. Over the course of six days, the NCAR Fire burned 190 acres. FirstNet deployables, including a compact rapid deployable owned by the City of Boulder, supported first responders on scene and ensured they could share critical information. Learn more at FirstNet.gov/Colorado.

The NCAR Fire, named for its proximity to the National Center for Atmospheric Research (NCAR) Facility, broke out near Boulder, Colorado in March 2022. The fire prompted the evacuation of 19,000 people and burned 190 acres. Public safety relied on FirstNet deployables, including a Compact Rapid Deployable, to connect their devices and communicate efficiently while managing the evacuations and battling the blaze.

Superior Ambulance has adopted FirstNet to strengthen paramedic communications and data sharing. The service has outfitted its emergency vehicles with FirstNet-enabled devices, facilitating secure and efficient data transmission between their medical professionals. The partnership will enhance public safety services across Illinois, Indiana, Michigan, Ohio, and Wisconsin.

The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.

The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.

FirstNet is advancing public safety in Tennessee by providing tools and resources that keep first responders connected when they experience outages.

AT&T, in collaboration with Intrado, introduced a location-based routing feature in New Mexico that enables 911 dispatch centers to pinpoint the exact location where a 911 emergency call was pl

With over a million attendees, deputies were dispatched to the Tulsa State Fair in Oklahoma to keep attendees safe and to patrol the Midway, where the rides and games were located.

With over 200 hundred attendees, the Public Safety Broadband Technology Association’s Vision conference in Las Vegas, Nevada provided first responders with the opportunity to see how FirstNet could

The University Fire Department at the University of Alaska Fairbanks helps prepare the next generation of firefighters by providing students with on-the-ground training, certifications, and a colle

Cinco De Mayo celebrations in San Jose, California, bring in large crowds every year and first responders depend on FirstNet to avoid communication challenges during the festivities.

In the City of St. Augustine, Florida, when multiple public safety agencies are involved in different aspects of securing the city―whether in the aftermath of a hurricane or during a large planned event―communication is critical to ensure all partners are informed and working as a single unit. Agency personnel citywide are connected to FirstNet, an interoperable network that provides reliable communication when they need it most.

When Iowa needed a backup communications network for its public safety answering points, the state turned to FirstNet. Blake DeRouchey, 9-1-1 program manager for the Iowa Department of Homeland Security and Emergency Management, shared how Iowa uses FirstNet as a failover so 9-1-1 calls stay connected.

Every year during the holidays, the city of St. Augustine in Florida is transformed by millions of holiday lights that bedazzle the city’s downtown in an event called Nights of Lights. As visitors marvel at the twinkling lights, St. Augustine officials use FirstNet to ensure the event runs smoothly and safely for everyone involved.

Band 14 infrastructure, FirstNet’s dedicated high-quality spectrum for public safety, has rolled out to over 1,000 cell sites across Oklahoma. This initiative will boost coverage and network capacity and help first responders in over 210 communities in Oklahoma meet both every day and urgent public safety challenges.

The “Monster Mile” at Dover Motor Speedway can be as tough on communications as it is on drivers. With more than a dozen public safety partners supporting races and the Firefly Music Festival, reliable connectivity is critical. FirstNet is ensuring responders can communicate and share information to keep visitors safe.