Interoperability

Nine years after the passage of the legislation that created FirstNet, retired Police Chief Harlin McEwen reflects on the evolution of FirstNet and how the network is benefiting first responders today.  Harlin also talks about the future of FirstNet and how new technologies, such as high-powered user equipment and Z-axis features, are “game changers” for public safety.  

The Green Bay Police Department is the main law enforcement agency for the Green Bay Packers football games. Even during big plays when network congestion is the highest, FirstNet gives them faster speeds, better data exchanges, and clearer calls. FirstNet has also made a difference for Green Bay police outside the stadium, like when they tracked a fleeing shooting suspect.

The Metropolitan Washington Council of Governments (COG) was formed to provide a forum for jurisdictions in the National Capital Region to discuss regional challenges and develop cooperative solutions. The Interoperable Communications Regional Working Group within COG aims to enhance communications for public safety and is addressing policy and governance challenges for issues and systems that have an impact on all jurisdictions, such as FirstNet.  

FirstNet is making a difference for law enforcement agencies across the nation—in both daily operations and at big events, whether planned or unplanned. In northern Virginia, the Loudoun County Sheriff’s Office relies on FirstNet for everyday use, emergencies, and large events. They also partner with other FirstNet users in the region to collaborate on how to best use the network.

San Joaquin County announced the Sheriff, Public Works, Office of Emergency Services, and other county personnel are joining FirstNet. The network will allow for coordination among agencies and jurisdictions during emergencies as well as access to innovative tools and devices in the field.

The Green Bay Police Department is the main law enforcement agency for the Green Bay Packers football games. Even during big plays when network congestion is the highest, FirstNet gives them faster speeds, better data exchanges, and clearer calls. FirstNet has also made a difference for Green Bay police outside the stadium, like when they tracked a fleeing shooting suspect.

City and county managers are represented on the First Responder Network Authority’s (FirstNet Authority) Public Safety Advisory Committee (PSAC) through the International City/County Management Association (ICMA). ICMA is a non-profit organization, founded in 1914, whose mission is to advance local government by supporting excellence in professional management. ICMA provides professional development, training, and research on a wide range of topics, including public safety.

The FirstNet Authority’s 9-1-1/emergency communications team is hosting a nationwide webinar, the Emergency Communications Center and FirstNet. This event will help emergency communications center professionals learn more about FirstNet and have the opportunity to share feedback.

Brian Schoonmaker was named Chief of Police in Hazleton, Pennsylvania in the midst of the COVID-19 crisis. With FirstNet, Chief Schoonmaker jumped right into developing policies to keep the community and police officers safe during this unprecedented event.

The Iowa Statewide Interoperable Communications System (ISICS) Board, led by Board Chair Tom Lampe, was formed in 2007 to create and manage the statewide land mobile radio system known as ISICS. Coupled with the buildout of FirstNet, ISICS has given first responders across Iowa’s 99 counties access to reliable, redundant communications. The LMR and LTE systems have played critical roles in day-to-day response as well as major incidents, including the 2020 derecho storms and a recent missing children’s case.

A research team from Texas A&M University traveled to Hawaii when the Kilauea volcano erupted in 2018. Using small drones and the FirstNet network, they live-streamed the lava flow to the emergency operations center more than 30 miles away. FirstNet provided the connection and bandwidth needed to share quality footage in real time, enabling first responders to quickly plan and respond to impending dangers.

CEO Edward Parkinson reflects on how the First Authority is keeping public safety’s unique communication needs at the forefront of technology as it delivers the only interoperable communications network that public safety asked for and needs for its mission. As public safety’s communications needs advance, the FirstNet Authority will ensure the network continues to grow and evolve in the future.

In Walker County, Alabama, Sheriff Nick Smith said that digital radios running over FirstNet kept deputies connected to dispatch and an aviation unit that helped locate missing persons. Walker County deputies currently carry DuraForce Pro 2 smartphones by Kyocera which use FirstNet, a broadband network for first responders offered by AT&T.

During a missing person search last fall in a remote part of the western Black Hills in South Dakota, the Pennington County Sheriff’s Office had no cell-phone service. Within hours of calling FirstNet, Captain Tony Harrison said that the AT&T-FirstNet team set up a mobile cell tower to allow deputies to communicate with dispatch and locate the missing person.

Harris County, Texas, was one of the early adopters of FirstNet. As the nation’s third most populous county, first responders in the area need to be prepared for any event. The Harris County Radio Services Organization operates the regional radio system for public safety in Harris County, and FirstNet is allowing them augment that radio system in remote areas and in times of heavy network congestion. 

Sacred Cross EMS provides EMS and emergency and non-emergency ambulance transport services across North and West Texas. Many of the areas that the company services are rural, and cellular coverage is traditionally sparse. With the help of FirstNet, Sacred Cross is able to communicate among crews, with hospitals, and with dispatch provide better patient care in these remote areas during everyday incidents and planned events. 

Thirty-year fire service veteran and board member for the FirstNet Authority Brian Crawford knows firsthand the impact that innovative communications technology has for our nation’s first responders. In this time of national crisis, it is imperative that public safety benefits from interoperability and stable coverage to keep agencies working at their best.

The Saint Louis region is home to 88 municipalities across 523 square miles. For public safety officials in this area of Missouri, interoperability is key. To meet this need, the Clayton Fire Department is using FirstNet to connect to other first responders, access data on the scene of incidents, and enhance situational awareness and patient care.

The Texas A&M Internet2 Technology Evaluation Center (ITEC) in College Station, Texas plays an important role in developing public safety broadband technologies. Through its annual Winter Institute Workshop and Exercise, ITEC has brought together industry and public safety leaders to test and developing apps and services that benefit first responders.

In March 2020, several tornadoes tore across middle Tennessee. In Putnam County, 80 miles outside of Nashville, an EF-4 tornado caused major damage to structures and a public safety radio tower. With communications severely limited, state and local first responders turned to FirstNet for coverage from deployables and push-to-talk on smartphones.