When a person calls 9-1-1 to report an emergency, they rely on Public Safety Answering Points (PSAPs) to quickly and efficiently send help to the right place. As emergency communications technology evolves and the needs of responders change with it, the FirstNet Authority is committed to ensuring PSAPs have the tools and connectivity they need to answer the call and save lives.
Blog
Each spring, the FirstNet Authority recognizes the dedication, excellence, and sacrifices of the first responders who work around the clock to answer the call and protect their communities. Through dedicated months, weeks, and days, these observances recognize public safety’s service and foster community engagement.
Law enforcement officers need to stay connected while doing their job — during extreme weather, among large crowds, inside buildings, or at the edge of the network’s reach. The Douglas County Sheriff's Office in Nebraska is taking advantage of multiple FirstNet solutions to support their everyday operations and get coverage where officers work.
From natural disasters to mass casualty incidents — and even acts of terrorism — America was struck by tragedy early in 2025. These events tested the resolve of our country and put pressure on the nation’s emergency response systems. First responders once again rose to meet these challenges head on, and the FirstNet Authority is proud to support them.
Sudden cardiac events are the top cause of firefighter death. The District of Columbia Fire and EMS Department is testing a wearable device to track the cardiac health of its training class. Deputy Fire Chief Shawn talks about what they are learning from the pilot program and what they hope to achieve.





