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Emergency telecommunicators take calls at a desk with multiple monitors.

When a person calls 9-1-1 to report an emergency, they rely on Public Safety Answering Points (PSAPs) to quickly and efficiently send help to the right place. As emergency communications technology evolves and the needs of responders change with it, the FirstNet Authority is committed to ensuring PSAPs have the tools and connectivity they need to answer the call and save lives.

A silhouette of four first responders standing together: a firefighter holding a firehose, a law enforcement officer, a 9-1-1 telecommunicator, and an emergency medical professional.

Each spring, the FirstNet Authority recognizes the dedication, excellence, and sacrifices of the first responders who work around the clock to answer the call and protect their communities. Through dedicated months, weeks, and days, these observances recognize public safety’s service and foster community engagement.

Douglas County Sheriff’s Office truck parked on the road surrounded by tornado debris. A bathtub in the rubble of a home after a tornado

Law enforcement officers need to stay connected while doing their job — during extreme weather, among large crowds, inside buildings, or at the edge of the network’s reach. The Douglas County Sheriff's Office in Nebraska is taking advantage of multiple FirstNet solutions to support their everyday operations and get coverage where officers work.

FirstNet Satellite Cell on Light Truck stationed next to Los Angeles Police Department vehicle in parking lot at night during 2025 Los Angeles wildfires; FirstNet Compact Rapid Deployable on a road next to a burned car and other fire debris with the ocean in the background during the 2025 Los Angeles wildfires.

From natural disasters to mass casualty incidents — and even acts of terrorism — America was struck by tragedy early in 2025. These events tested the resolve of our country and put pressure on the nation’s emergency response systems. First responders once again rose to meet these challenges head on, and the FirstNet Authority is proud to support them.

Smartphone displaying mapping location; wrist wearable device; background of firefighter uniforms hanging in a row.

Sudden cardiac events are the top cause of firefighter death. The District of Columbia Fire and EMS Department is testing a wearable device to track the cardiac health of its training class. Deputy Fire Chief Shawn talks about what they are learning from the pilot program and what they hope to achieve.