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One thing the 9-1-1 community learned from the pandemic was the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. In December 2021, Maryland telecommunicators put FirstNet to the test, demonstrating the network’s connectivity and reliability during remote operations. To learn more, visit FirstNet.gov/911.
Lisa Casias, Deputy CEO, introduces the six women who serve on the FirstNet Authority Board. The diversity within the Board is a strength for our agency, helping to advance our mission to improve communications for the public safety community. Today’s leaders are inspiring future generations of women who will advance public safety communications
First responders bravely and selflessly protect and serve our communities every day. On National First Responders Day, we take time to celebrate and honor their dedication. The FirstNet Authority is proud to serve the men and women of public safety with innovative solutions that can make their jobs easier, more efficient, and safer.
The FirstNet Authority continuously works with public safety across the country to evolve the FirstNet network. One of the key capabilities that public safety requested during the planning phase of FirstNet was the ability to determine the Z-axis, or vertical axis, location of personnel. This service is now available in a growing number of areas on the FirstNet network for the nation’s first responders.
New Technology and Cell Site Bring Advanced Capabilities to Public Safety in Indiana County, Pennsylvania
FirstNet is bringing first responders across Indiana County in Pennsylvania access to advanced tools and technology, helping agencies communicate more efficiently and share critical information. A FirstNet cell site was also turned on in the county, bringing enhanced coverage so responders can access the resources they need, when and where they need them.
When the Dallas Police Department in Georgia needed to move from a secondary dispatch to an enhanced 9-1-1 public safety answering point, some solutions presented agency leaders with steep costs for technology and equipment upgrades. FirstNet provided the department with a cost-effective solution for dispatch, as well as additional benefits for officers in the field, allowing the dispatch center to transition in just a few months.
Members of the Mason County Division of Homeland Security and Emergency Management (DHSEM) in West Virginia often find themselves working in more remote parts of the county. Understanding the importance of remaining connected, DHSEM and other county agencies switched to FirstNet after extensive testing. The county’s public safety agencies are now using the network to improve patient care during longer hospital transports and to enhance communications at COVID-19 testing sites.