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9-1-1/Emergency Communications

APCO 2023

APCO 2023, APCO International’s Annual Conference & Expo, is the premier event for public safety communications officials, from frontline telecommunicators to comm center managers to public safety communications equipment and services vendors. Starting August 6, APCO 2023 offers four days of educational sessions, committee meetings and special events, paired with two full days of exhibits.

Taking the call from anywhere: Testing remote 911 capabilities

One thing the 9-1-1 community learned from the pandemic was the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. In December 2021, Maryland telecommunicators put FirstNet to the test, demonstrating the network’s connectivity and reliability during remote operations. To learn more, visit

Meet the SME: John Hunt

FirstNet Authority 9-1-1/Emergency Communications Subject Matter Expert John Hunt talks about his 35 years of experience working with public safety communications technology, the future of emergency communications, and the important work of Emergency Communications Centers, 9-1-1 operators, and dispatch.
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