Emergency Management
The FirstNet Operations Manual is a comprehensive, user-friendly reference designed for all disciplines of public safety — including emergency management, law enforcement, fire services, emergency medical services, and 9-1-1/emergency communications. The manual was developed by experts in FirstNet solutions and operations to provide public safety professionals with the knowledge, tools, and resources to use FirstNet effectively in different situations. Get your questions answered in our new resource for public safety.
FirstNet Authority Senior Public Safety Advisor Gerald Risner and Senior Emergency Management Advisor Bruce Fitzgerald sit down with Woodford County, Kentucky Emergency Management Agency Director Drew Chandler to discuss the communication challenges emergency managers face in Kentucky and nationwide. Learn more about how teamwork between the FirstNet Authority and emergency managers nationwide helps solve daily problems and prepare communities for a variety of events planned and unplanned alike.
The rural mountainous terrain presents a challenge for Swain County, North Carolina public safety communications.
During the St. Thomas Carnival, the U.S. Virgin Islands’ public safety community enlisted support from the First Responder Network Authority’s Network Engagement Experience Program to prepare for the annual event. This pre-event guidance helped address communication and coordination challenges during the large-scale event and laid the groundwork for future emergency preparedness in the U.S. Virgin Islands.
When the Groundhog Day annual ceremony attracted more than 50,000 visitors to Punxsutawney, Pennsylvania, the Pennsylvania State Police alongside local, state, and federal agencies, tapped into operational assistance from the FirstNet Authority. The FirstNet Authority worked closely with public safety officials to evaluate network coverage and ensure reliable communication for the event. Throughout the day, FirstNet provided high-speed coverage that allowed the multiple agencies to coordinate seamlessly and respond swiftly to emerging needs.
The First Responder Network Authority presented the Patriot Award to six distinguished leaders in public safety, recognizing their innovative use of broadband technologies to protect and safeguard their communities.
When the fiber connection for public safety cameras failed during a major race weekend in Newton, Iowa, Jasper County emergency management turned to FirstNet. Broadband brought critical situational awareness back to responders, ensuring they could keep fans safe.
The 2024 conventions from both U.S. political parties were supported by the FirstNet Authority’s pre-planning efforts. Party conventions are major national events, yet the same planning framework applies to smaller local events. The Network Experience Engagement Program is designed to meet the needs of public safety, whether planning for a major party convention, a pumpkin festival, or the homecoming parade.
The total solar eclipse in April brought massive crowds to 15 U.S. states in the path of totality. The FirstNet Authority began working with public safety officials two years in advance to incorporate broadband into their eclipse planning and support each state in unique ways to prepare for the influx of people
Video
Shawn Talmadge, State Coordinator for the Virginia Department of Emergency Management, describes how the Commonwealth utilizes of FirstNet capabilities — such as radio interoperability, unmanned arial systems, and flood monitoring — to ensure reliable communication for Virginia’s emergency teams both during routine and unexpected events. Shawn Talmadge was the recipient of a 2024 Patriot Award.
Join Shawn Talmadge as he shares his perspective on the critical role of communications in disaster response. Learn more about FirstNet in Virginia at FirstNet.gov/Virginia.
September is National Preparedness Month, an opportunity for communities to strengthen emergency response plans and recognize emergency managers. Hear from Bruce Fitzgerald, FirstNet Authority emergency management expert, as he honors the men and women who help prepare our communities for the unexpected.
Learn more: FirstNet.gov/EM
National Preparedness Month helps communities prepare for when disaster strikes. It also provides an opportunity to celebrate the work of emergency managers (EMs) and the role they play in disaster preparedness, response, and mitigation. In recognition of the month, Trevin Hunter of Louisville Metro Emergency Services in Kentucky talks about his work as an EM and shares his support for the emergency management community.
A year of unprecedented disasters — including two major floods and a train derailment — brought unique challenges to rural Stillwater County, Montana. FirstNet supported communications and emergency management throughout these incidents, allowing responders to connect and collaborate during response and recovery efforts.
Tangier is a tiny, remote island in the Chesapeake Bay off the coast of Virginia. When local landlines were scheduled to be down, emergency management officials worked with their partners across the state to deploy a FirstNet Compact Rapid Deployable to keep the island’s first responders and residents connected in case of emergency.
As a federal agency serving the public safety community, the FirstNet Authority works with public safety agencies to evaluate their communications capabilities. We offer an Operational Capabilities Workshop to help determine what technologies they have and identify any gaps in incident response. The workshops also help develop preparedness plans that leverage all technology options available to an agency.
The First Responder Network Authority presented the Patriot Award to five leaders in public safety, recognizing their leadership in using FirstNet to make communities safer.
Las Vegas public safety agencies spent months planning for the first-ever Formula 1 Grand Prix race and hosting football’s biggest game of the year. As part of their preparations, the Clark County Fire Department and other Las Vegas public safety agencies worked with the FirstNet Authority’s Network Experience Engagement Program. Through a collaborative planning process, FirstNet ensured first responders were prepared for these major planned events, as well as an unexpected avalanche just north of the city.
