HPUE
The FirstNet Operations Manual is a comprehensive, user-friendly reference designed for all disciplines of public safety — including emergency management, law enforcement, fire services, emergency medical services, and 9-1-1/emergency communications. The manual was developed by experts in FirstNet solutions and operations to provide public safety professionals with the knowledge, tools, and resources to use FirstNet effectively in different situations. Get your questions answered in our new resource for public safety.
In Corning, New York, local leaders are finding new ways to enhance public safety and improve communications across city departments with FirstNet. From real-time body camera streaming to improved data access in emergency vehicles, FirstNet is transforming how the city delivers public safety services while saving money and expanding coverage.
The FirstNet Authority works with public safety to ensure they have reliable coverage. Learn about the FirstNet solutions that are available to keep responders connected, wherever emergencies happen.
EMS personnel must be able to rely on their communications — especially during worst-case scenarios. Assistant Chief Troy Harmison of Bondurant Emergency Services in Iowa shared how a communications failure at a critical moment changed how his agency managed communications.
In northeastern Kansas, volunteer firefighters respond to incidents that have increasingly grown more intense in the area. Bigger and faster fires mean dependable communications are key to protecting the community. Shawnee County Fire District #4 installed FirstNet High Power User Equipment and routers in their firetrucks, keeping firefighters connected across the rural landscape.
Law enforcement officers need to stay connected while doing their job — during extreme weather, among large crowds, inside buildings, or at the edge of the network’s reach. The Douglas County Sheriff's Office in Nebraska is taking advantage of multiple FirstNet solutions to support their everyday operations and get coverage where officers work.
Since its creation, Prevent Medical Solutions has protected more than two million people at events ranging from marathons to large music festivals. Cody Snow, President of Prevent Medical Solutions, discusses how FirstNet deployables, push-to-talk technology, and priority and preemption help keep his team of medical and safety professionals connected and communicating.
Maine is undertaking a statewide project to install FirstNet in all its ambulances — to keep them connected and communicating wherever the call takes them. Integrating FirstNet into ambulances improves pre-hospital care and safety for patients, responders, vehicles, and roads.
Firefighters need specialized communication tools when battling wildland fires, especially when they threaten wildland urban interfaces. FirstNet was designed for public safety operations and has unique tools for fighting fires in the wildland urban interface, including versatile deployables and high-power user equipment.
The FirstNet Authority Emergency Management Guide was developed by experts in FirstNet solutions and emergency management operations to help public safety plan for events or incidents. The guide is a comprehensive outlook for incorporating broadband into your communication plans and emergency management efforts. The September 2023 version of the guide features new sections highlighting FirstNet features important to public safety.
FirstNet can be an important and cost-effective tool for enhancing EMS operations. From push-to-talk capabilities for budget-friendly interoperability to devices that operate like mini cell sites for improved indoor coverage, FirstNet can support communications for EMS practitioners.
The FirstNet Authority convened a cohort of emergency management professionals from across the country to tell us about how FirstNet works in the real world. This group provided valuable feedback about how they currently use FirstNet for emergency management, the challenges they’ve faced, and what they’d like to see in the future.
Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.
Today’s firefighters must maintain connectivity, whether the mission takes them into remote wilderness areas or dense urban buildings. These places can be at the edges of where networks reach. By boosting signal strength, high-power user equipment on FirstNet helps firefighters stay connected wherever the call takes them.
The Minnesota Department of Public Safety Emergency Communication Networks division has partnered with FirstNet to ensure seamless communication in emergency situations. During a flood assessment, Beltrami County’s disaster recovery team used a MegaGo kit – a network boosting device – to connect to FirstNet to bolster communication in this remote part of Northern Minnesota.
First responders across the country put their lives on the line to keep Americans safe. Our nation’s public safety community is at the heart of the FirstNet Authority’s mission. On October 28, we recognize their sacrifices and contributions on National First Responders Day.
This year marks the tenth anniversary of the legislation that created the FirstNet Authority. From our earliest days, the FirstNet Authority has collaborated with tribal leadership and organizations to better understand the needs of responders in Indian Country. We are working to expand broadband coverage into tribal communities that have historically lacked access to reliable communication services and offering advanced technologies to keep them connected.
Bringing broadband to Tribal responders has always been a priority for the FirstNet Authority. When Board members visited the Navajo Nation – which spans Arizona, Colorado, New Mexico, and Utah – they learned how deployables and expanded coverage are bringing interoperability to the tribe’s emergency communications. FirstNet has played an important role during major events like the pandemic response and a visit from the First Lady of the United States.
Coverage is king for public safety communications. Since its creation, the FirstNet Authority has focused on ensuring first responders have coverage and connectivity whenever and wherever they need it. Deployables, high power user equipment, and a focus on 5G are some of the new ways FirstNet subscribers can get coverage in hard-to-reach areas.