Local
One thing the 9-1-1 community learned from the pandemic was the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. 9-1-1 leaders looked to technology for a solution. Through FirstNet, the nationwide public-safety broadband network, first responders had access to a secure, reliable connection outside of the ECC.
Before joining the FirstNet Authority as the EMS subject matter expert, Jon Olson spent 31 years working in EMS in Raleigh, North Carolina. We recently sat down with Jon to discuss his perspective on how the Nationwide Public Safety Broadband Network has evolved from concept to solution and how FirstNet will help advance EMS operations into the future.
Every emergency manager knows a disaster calls for all hands on deck, including the extended community of responders who help public safety in emergencies. This extended community can include utilities, transportation, and other essential services. FirstNet is available to this extended community of responders when needed. And emergency managers should know how to prepare all response partners to communicate during a disaster.
First responders in the Los Angeles Police Department (LAPD) are benefitting from FirstNet. Now with FirstNet, LAPD is equipping officers with new tools, expanded capabilities, and reliable access to critical information while in the field, allowing the department to better serve those who live, work, and visit Los Angeles.
The FirstNet Authority’s law enforcement expert, Harry Markley, recently sat down with Sheriff Peter Koutoujian who leads the Middlesex Sheriff’s Office in Massachusetts. Sheriff Koutoujian was appointed in October by the Secretary of Commerce to serve on the FirstNet Authority Board. The discussion covered the sheriff’s approach to law enforcement, his views on FirstNet’s value, and what he hopes to accomplish on the Board.
The Orleans Parish Communications District celebrates the adoption of AT&T ESInet to support Next Generation 911 call handling systems. AT&T ESInet gives emergency call handlers greater location accuracy and added redundancy to ensure that 911 services remain operational during localized events. The new system along with acquiring a FirstNet Compact Rapid Deployable asset will provide reliable communications systems for Louisiana public safety.
Bringing broadband to Tribal responders has always been a priority for the FirstNet Authority. When Board members visited the Navajo Nation – which spans Arizona, Colorado, New Mexico, and Utah – they learned how deployables and expanded coverage are bringing interoperability to the tribe’s emergency communications. FirstNet has played an important role during major events like the pandemic response and a visit from the First Lady of the United States.
First responders at any size event depend on reliable communication to ensure a successful and safe outcome. In preparation for the Super Bowl in 2022, Los Angeles area public safety agencies’ used the FirstNet Authority’s pre-planning event support to help maximize broadband capabilities. This free and unique service from the FirstNet Authority resulted in more timely and efficient decision-making, better coordinated responses, and well-managed resources and logistics.
How do FirstNet’s Z-Axis and Push-To-Talk work in real-life scenarios? The FirstNet Authority partnered with the Major County Sheriffs of America to conduct a technology trial of these capabilities. By putting the technology into the hands of officers on the job, we can evaluate its real-world usability, discover any adjustments needed, and plan for future upgrades.
County government officials in Cecil County, Maryland, rely on FirstNet for communications during a crisis. The nationwide public safety broadband network ensures local government leaders are able to stay connected and maintain operations in both rural and urban areas of the county.
Coverage is king for public safety communications. Since its creation, the FirstNet Authority has focused on ensuring first responders have coverage and connectivity whenever and wherever they need it. Deployables, high power user equipment, and a focus on 5G are some of the new ways FirstNet subscribers can get coverage in hard-to-reach areas.
After 30 years as a career and volunteer firefighter, Stephen Wantz understands the importance of clear communications. Now, as an elected official in Carroll County, Maryland, he uses his past experience to advocate for the tools and technology public safety needs to communicate.
Officers and public works personnel in Morris, Illinois, now have access to new capabilities and reliable network access with FirstNet. The network provides responders with interoperability and connectivity in the field.
As the Marshall Fire burned through Boulder County, it quickly became the most destructive fire in Colorado state history. The fire damaged critical infrastructure and commercial networks were congested, but responders were able to communicate with FirstNet deployable assets on site, including a compact rapid deployable that was able to traverse steep terrain and establish coverage quickly.
With decades of experience in public safety and public service, Stephen Benjamin understands the importance of reliable communications for first responders. Ten years after the creation of the FirstNet Authority, he reflects on the impacts of FirstNet and shares his vision for the future of the network as Chair of the FirstNet Authority Board.
North Carolina’s first responders face a variety of challenges with “communication deserts” throughout the state, especially in rural areas. With a new FirstNet cell tower in Wayne County, first responders will have the coverage they need for emergencies and daily activities.
Police officers and public works personnel in Burr Ridge, Illinois, are now connected to FirstNet, providing public safety an interoperable platform to communicate with other agencies and jurisdict
When Mason County, West Virginia needed broadband for their public safety agencies, they considered many options and ultimately decided to go with FirstNet because of coverage. Now all EMS agencies in this rural county use FirstNet for their communications, making a difference for providers and patients alike, especially when ambulance rides can be 45 minutes to the nearest advanced care hospital.