Pandemic

Every year, the FirstNet Authority provides a report to Congress outlining the activities, operations, financial condition, and accomplishments from the previous fiscal year. Tom Shull, FirstNet Authority Director of Legislative Affairs, provides an overview of the FirstNet Authority’s Annual Report to Congress for Fiscal Year 2020.

Emergency Medical Services (EMS) providers respond to life-threatening emergencies, serve as part of the community healthcare team, and help safeguard communities nationwide. The National Association of State EMS Officials (NASEMSO) is a nationwide organization that develops EMS policy, acts as a voice for the EMS community, and provides information and research on EMS-related issues. As a member of the FirstNet Authority’s Public Safety Advisory Committee, NASEMSO provides feedback on issues that are important to state EMS officials.  

The Cameron Peak Fire burned nearly 209,000 acres (326 square miles) in Colorado in late 2020, making it the largest wildfire in state history. As firefighters fought the blaze, FirstNet deployables and devices allowed them to access apps and resources that made their jobs easier and kept them connected to Incident Command and their families back home.  

FirstNet is helping communities respond to COVID-19 by supporting public safety communications across the country.

Brian Schoonmaker was named Chief of Police in Hazleton, Pennsylvania in the midst of the COVID-19 crisis. With FirstNet, Chief Schoonmaker jumped right into developing policies to keep the community and police officers safe during this unprecedented event.

First responders in tribal nations are tackling the COVID-19 health crisis with dedication and innovation, and many are turning to technology solutions to enhance their operations. Tribal nations like the Colville Tribes in Washington have gotten a boost in coverage from FirstNet at testing sites and emergency operation centers.  

When the COVID-19 pandemic struck our Nation, first responders began to face a new set of challenges that changed operations for many public safety agencies and call centers. The District of Columbia’s emergency communications center, the Office of Unified Communications, quickly made accommodations to support remote call taking to keep call takers safe while continuing to be a one-stop shop for emergency communications in the Nation’s capital.

New cell sites in the state of Georgia will bring improved coverage to first responders across 11 different counties. The new sites are part of the FirstNet network’s expanding infrastructure for the state.

As the nation continues to face the effects of COVID-19, call centers have had adjust their operations in order to maintain communications for 9-1-1 and 3-1-1 calls, while keeping their employees safe. Thanks to FirstNet, the Office of Unified Communications has been able to continue operating safely and securely.

With the deployment of FirstNet cell sites and Band 14 across New England, tens of thousands of first responders are using FirstNet to support their response to COVID-19, natural disasters, and other emergencies.

The Emergency Communications Center in Alexandria, Virginia, used FirstNet to seamlessly continue operations during the COVID-19 pandemic. With FirstNet, telecommunicators were able to work remotely and stay safe.

The Emergency Communications Center in Alexandria, Virginia, used FirstNet to seamlessly continue operations during the COVID-19 pandemic. With FirstNet, telecommunicators were able to work remotely and stay safe.

FirstNet boosted coverage for personnel aboard the U.S. Navy’s medical ship, the USNS Comfort, when it was deployed to New York City to treat COVID-19 patients. FirstNet also deployed a cell on wheels in Los Angeles to support the naval ship Mercy.