FirstNet is helping communities respond to COVID-19 by supporting public safety communications across the country. Healthcare workers and first responders are using the FirstNet network to communicate and coordinate operations at COVID-19 testing centers, field hospitals, and incident command posts. The network allows them to maintain reliable communications when and where they need it most – even during surge situations where commercial networks can become congested – and interoperate with other first responders across federal, state, and local agencies. The network’s fleet of dedicated deployable assets – more than 100 portable cell sites available 24/7 at no additional charge – has also been called upon to help public safety agencies.
FirstNet provided connections for public safety and healthcare workers inside the US Naval Ship Comfort in New York harbor by providing kits to install FirstNet service on the ship, and a FirstNet cell tower on wheels was used to bolster emergency communications for workers at the US Naval Ship Mercy in Los Angeles.
“With this support, our first responders and healthcare personnel will have the priority connectivity they need, when they need it.”The FirstNet Authority is actively working with tribal public safety agencies to support their unique communications needs and challenges for responding to COVID-19. FirstNet deployable assets have been deployed to multiple tribal areas to support communication needs where first responders need connectivity, including on the Navajo Nation.
“We appreciate that FirstNet answered our call when we requested the deployable asset to provide critical connectivity for federal and tribal officials responding to the COVID-19 crisis.”
“We didn’t want to rely on people’s home internet because we know they can lose connectivity. We know we won’t lose connectivity with FirstNet.”
“The Indiana State Department of Health team leading this effort carried either radios or cell phones – or both – and communication became quite difficult. We suggested they try FirstNet, and connected an existing LMR talkgroup to the FirstNet ePTT app. This solution really simplified and streamlined their communication process. They’re now FirstNet believers.”
“FirstNet has made a difference for our police department as we push forward technologically. I strongly recommend trying it, especially with the COVID-19 crisis.”